Where are you based?
We are based near Toronto, Canada.
Where are the garments made?
All of our products are sourced and made in Canada.
All of your items are sold out, when will you re-stock?
Updates on future drops and re-stocks are posted on our Instagram.
How do the pre-orders work?
Items on pre-order are items currently not in stock and are not ready to ship. We open up pre-order such that you can purchase your desired size and product in advance. We believe this mitigates wasted product and overstock. We take payment well in advance and all customers will be sent an email once the product has been shipped.
Who do I contact for customer inquiry?
Please contact dave@ofnbs regarding questions about your order.
Can I exchange or return a product?
You can return your purchase if the product is in a new, unworn, unwashed condition within 14 working days of the original shipment date. Buyer must cover the cost of return shipping and any shipping and handling is non refundable. To process a return, please email email@example.com with your order number in the subject. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I'm interested in partnering with OFNBS for a potential campaign?
Message us on Instagram @ofnbs and we'll chat there!